Shipping policy

UK Shipping

We offer reliable UK-wide delivery on all orders.

  • Standard Delivery: 2–4 working days
  • Express Delivery: 1–2 working days (where available)
  • Order Processing: Orders are processed within 1–2 working days

You will receive a confirmation email with tracking details once your order has been dispatched.

International Shipping

We ship to selected international destinations.

  • Delivery times and costs are calculated at checkout based on your location.
  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery method.

We may occasionally offer complimentary UK shipping during promotional periods.

Order Processing

Orders are processed Monday to Friday (excluding public holidays). Orders placed after 12pm may be processed the following working day.

During busy periods, processing times may be slightly longer, but we’ll always aim to dispatch your order as quickly as possible.

Delivery Notes

  • Please ensure your shipping address is entered correctly at checkout.
  • Once an order has been dispatched, we are unable to make changes.
  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Lost or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll do our best to help